FAQ

(3)Do you provide OEM/ODM service?

Yes.We are the manufacturer with professional assembly production lines.We have standard 3.5-55 inch display panels,touch screen panels and accessory parts.All of your OEM,ODM and sample orders are highly appreciated.

(4)What is the working hours of your company?

Normally,we will start working Beijing time at 9:00am to 18:00pm,but we can cooperate customers working time and follow customers time too if needed.

(2)What environmental protection indicators have your products passed?

We have got the certification of REACH,ROHS,CE,UL and so on.

(3)What patents and intellectual property rights do your products have?

Our factory have got many invention patents and utility model patents of LCD industry,when you visit our factory you can see them in our exhibition room in our facctory,welcome to visit our factory!

(2)What is your production process?

Glass cutting→cleaning→patch→COG→FOG→assembly BL→TP bonding→fullly inspection before shipment.

(3)How long does your standard product delivery date take?

Normally,only for LCM should take 4weeks,but for LCM+TP should take 5weeks.

(4)Do you have any MOQ limit?

For consumer industry,MOQ is 3K/LOT,for industrial application,small quantity order is also welcome,MOQ for OEM/ODM and Stock have shown in Basic Info. of each product.

(5)What is your total production capacity?

It is 600K/M only for LCD,300K/M for LCD with touch panel full lamination,300K/M for LCD with touch panel air bonding.

(6)What is the area of your factory?How many total people?How much is the annual output value?

Our factory covers an area of 5000 square meters,with more than 200 workers and the annual output value of 350 million yuan.

(2)How about the shipping fees?

The shipping cost depends on the way you choose to get the goods.Express is normally the quickest but also most expensive way.By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount,weight and way.

(2)What are the specific classifications of your products?

Our products can be classified to consumer electronics,smart home,portable device,broadcast,white house,industrial,medical and automative applition and so on.

(3)Is there a possibility to increase the brightness of the display?

4-Yes,of course,please share us more details about the project requirements,and we can recommend a Solution and Customized high brightness backlight for you. And make it sunlight readable.

(1)1-How is your R&D capacity?

Our R&D department has a total of 16 personnel,10 in factory and 6 in office,we have RD director,electronic engineer,mechanical engineer,they are from the top ten display company with nearly 10years work experience.Our flexible R&D mechanism and excellent strength can satisfy customers’ requirements.

(3)Can I have my own silk screen Logo,Part Number or small label?

Yes,Definitely. It may requires MOQ,please refer to our sales, thanks.

(4)How often is your products list updating?

Normally,we will update our products list in one quarter and we will share our new products to our each customer.

(5)How long your molding development will take?

Normally,it will take around 3-4weeks for the standard products,if for the special products,it will take 4-5weeks.

(6)Do you have molding fees?How much is it?Can you return it?How to return it?

Yes,for the highly customize products,we will have tooling charge per set,but the tooling charge can be refunded to our customers if their placing orders up to 30K or 50K,it will depend on different project too.

(7)How are your products structured?What are the main raw materials?

Our products main material are LCD glass,IC,POL,FPC,B\L,TP+air bonding or full lamination.

(8)What are the differences of your products among peers/competitors?

Our products are all with stable reliability,high cost performance,widely products categories and customzation support are available.

(9)Can you identify your own products?

Yes,of course,because each products will have our DISEN label with our logo.

(3)What are your standards of suppliers?

We attach great importance to the quality,scale and reputation of our suppliers.We firmly believe that a long-term cooperative relationship will definitely bring long-term benefits to both parties.

(3)How about the traceability of your products?

We printing the date code on the backside of products.According to the date code we can track the corresponding batch of the products.then we can know what parameters we used on the batch,and what batch of incoming materials that we used.

(4)Can you supply the relevant documentation?

We have our own Control plan,Inspection Standard,Standard operating procedure for quality control.